Refund policy

Refund & Return Policy

At Love Happy Minds, every item is carefully handmade and packed with love. Due to the nature of our products, we kindly ask customers to read our policy before purchasing. 

Returns & Exchanges

We do not accept returns or exchanges for:

• Change of mind
• Incorrect choices made by the customer
• Custom or personalised items
• Giftcards

Please ensure all order details are correct before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged, faulty, or incorrect, please contact us within 24 hours of receiving your order with:

• Your order number
• Clear photos of the issue

We will work with you to resolve the problem as quickly as possible through a replacement, store credit, or refund where appropriate.

Refunds

Refunds are only offered for:

• Faulty items
• Damaged items
• Orders that cannot be fulfilled

Refunds will be processed back to the original payment method once approved.

Shipping

Love Happy Minds is not responsible for delays caused by postal services, incorrect shipping addresses entered by customers, or lost parcels once they have been marked as delivered. 

If you have any questions regarding your order, please contact us through our website or social media pages.

Thank you for supporting our small business.